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WhatsApp AI

Answer Every Message.
Even at 2 AM.

KopasAI's WhatsApp AI replies to customer questions instantly — menus, prices, stock availability, order status — and escalates to your human staff exactly when a personal touch is needed.

Connect WhatsApp Free See Automation →
Low-latency
AI response
24/7
No off-hours, ever
11
ASEAN languages
☕
Warung Kopi Maju
KopasAI Active ● online
Today, 02:14 AM
Halo, masih buka? Ada kopi susu gula aren ga?
AI
Halo! Warung kami buka 06.00–22.00 WIB 😊
Kopi Susu Gula Aren tersedia: Rp 18,000/cup.
Mau pesan berapa cup?
2 cup. Tapi mau komplain soal pesanan kemarin
— Handover to Human Agent —
STAFF
Halo Kak, saya Sari dari tim pelayanan. Boleh ceritakan masalah pesanan kemarin? 🙏
Seamless Handover

AI Handles the Volume.
Humans Handle the Heart.

KopasAI automatically detects when a customer needs human empathy, escalation, or negotiation — and passes the full conversation context to your staff in one tap.

🤖

AI Handles Automatically

  • ✓ Product questions & prices
  • ✓ Stock availability checks
  • ✓ Order confirmations
  • ✓ Opening hours & location
  • ✓ FAQs from your knowledge base
  • ✓ Promo announcements
⚡

Triggers Handover When

  • 🔄 Customer asks for "manusia" / "CS"
  • 🔄 Complaint or dispute detected
  • 🔄 Negotiation or custom pricing
  • 🔄 3rd consecutive unanswered query
  • 🔄 High-value order above threshold
  • 🔄 Owner manually overrides any time
👤

Human Staff Gets

  • ✓ Full conversation history
  • ✓ Customer purchase profile
  • ✓ AI summary of the issue
  • ✓ Suggested response options
  • ✓ One-tap to return to AI mode
Triple Redundancy

AI That Never
Goes Silent.

KopasAI's WhatsApp AI runs on a 3-model fallback chain. If the primary model is unavailable or exceeds latency, the system instantly routes to a secondary model — with no response gap visible to your customer.

G
Realtime Reasoning Tier
Primary · Average low-latency
PRIMARY
G
High-Throughput Tier
Fallback 1 · Average low-latency
STANDBY
D
Deep Analysis Tier
Fallback 2 · Offline-capable
STANDBY

🌐 Natively Multilingual

Customers type in any of 13 ASEAN languages — Bahasa Indonesia, Thai, Vietnamese, Tagalog, Khmer, Lao, and more. AI replies in the same language, automatically detected.

📚 Learns Your Business

Upload your product catalog, FAQ document, or SOP PDF to the Knowledge Base. AI grounds all responses in your business facts — never hallucinating prices or availability.

📊 Full Audit Trail

Every conversation — AI and human — is logged in the CRM with timestamps, model used, and resolution status. Search and export anytime.

11

ASEAN languages supported

Low-latency

AI reply

Jakarta

Data residency (asia-southeast2)

24/7

Always-on availability

Your WhatsApp,
Supercharged by AI.

Connect in under 5 minutes. Scan a QR code. AI starts answering for you immediately — no training, no setup complexity.

Connect WhatsApp Free