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SLA GUARANTEE

Expert Support

Direct access to our core engineers. Professional plan users receive a guaranteed < 4 hour response time during business hours.

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SELF-SERVICE

Knowledge Mesh

Comprehensive technical deep-dives into AeroFlow™ logic, ERP syncing, and sovereign compliance protocols.

📦 Account & Login
💳 Billing & Plans
🧩 Integrations
🔐 Security & Compliance
📈 Campaign Growth

Popular Solutions.

How do I verify my Meta Business Manager? +
Step-by-step verification of your Facebook Business Manager is required to unlock the full WhatsApp Business API. You will need your legal business documents (e.g. NIB in Indonesia) and a verified phone number.
What is the "AeroFlow™" reasoning cycle? +
AeroFlow™ is our proprietary RAG architecture that allows Gemini 2.0 to query your live ERP/SQL databases without hallucinations, providing customers with sub-second accuracy.
Can I manage multiple warehouses? +
Yes. Professional and Enterprise plans support the Multi-Warehouse Mesh, allowing you to synchronize inventory across 100+ physical locations in real-time.
How does the billing for Meta conversations work? +
Meta charges per 24-hour conversation window. KopasAI provides a transparent dashboard where you can see your exact usage and pre-pay for conversation credits with zero markup.

Video Tutorials.

Setting up your first Port

Complete walkthrough from zero to first AI reply.

Bulk Inventory Upload

How to sync 10,000+ SKUs via CSV in 30 seconds.

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